Business Transformation

We tailor Business Transformation concepts and their implementation to the overall corporate model and strategy of our clients

We thereby focus on three high impact areas
  • Business Process (Re-)Design and Performance Management
    • Business Service Process Optimization
    • Performance management for business services incl. target setting, KPI defini-tion and cost management
    • Develop Shared Service Center Model to capture group wide synergies
    • Organizational design for business services incl. capacity management 
  • Business Process Outsourcing incl. Vendor Selection
    • Complete RFP Process for BPO Services
    • Vendor and contract management during delivery
    •  BPO strategy incl. optimization of business services sourcing categories
  • PMO and Implementation Management
    • Setting-up best practice project PMO incl. change management support
    • Running the PMO
    • Project Co-Management 
We work jointly with our clients to define the optimization aspiration and target setting using practice-proven methodologies and tools