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United Arab Emirates

Case Studies

BPO and ITO For Leading Chemical Company

BPO and ITO For Leading Chemical Company: Developed a comprehensive outsourcing model for a 4 billion USD revenue global chemical manufacturer facing a steep cost increase and provider inflexibility with their existing provider. Impact: Tolls and frameworks were provided, enabling client to decide on which services to outsource and which to keep in-house. RfP were developed for outsourced services and bidding process were conducted, including development of evaluation matrix. New service provider was selected, leading to a 50% reduction in the outsourced services’ cost »
Case Studies

IT Transformation For a Leading Telecom Operator in UAE

IT Transformation For a Leading Telecom Operator in UAE: Developed a new organizational structure for the IT department, including the business transformation support. Existing IT organization were assessed vs. existing industry trends and best practices and the IT Impact: The new Governance model and IT roles and processes were developed. Support to the implementation of the new structure and processes were provided, including setting a PMO and providing trainings »
Case Studies

Business Development/ Go-to-Market Strategy

Business Development/ Go-to-Market Strategy: Developed the business unit strategy and go-to-market approach of a global ICT technology provider to capture a 40+ billion USD global intelligent city business opportunity in developments over the next 10 years. Impact: Business unit has been set-up and immediate business leads of several < 100+ million USD opportunities identified. »