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Large Scale Business Transformation of Leading Mobile Operator
Operator was experiencing tremendous growth with difficulty in managing operational challenges. The client asked for support with establishing and operating PMO to transform its strategy into a sustainable operating portfolio of work with a pragmatic organizational structure and administrative practices.
Impact: Within the larger corporate family, the client moved from being a low contributor to cash flow and revenue, to being the number 1 contributor to the corporate operation. The client moved from supporting 500,000 customers to more than 10 million subscribers